Was BT...changed to Ntl.....asked to retain my telephone number - they said ok.
Gave me temporary new number in meantime...after 2 weeks still not changed.
Called them - will be changed in 24 hours....never happened!
Called again - sorry but your number has been assigned to someone else - asked them to try and get it back - they cannot do this.
So I had an old ntl number and repeatedly received calls from people asking for a Mrs Gilbert.....pratically every day!
Finally moved to a new address - once again asked to retain number- given temp one.
2 weeks later....no change so called them - has been assigned to a new cmr. Complained like a mad bunny advising of previous instance of this - they managed to get the number back in exchange for free access for the other cmr.
So now all is rosey and we wont go into all the billing issues I have had
