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Originally Posted by James Henry
Saying that though I'd say you've a fairly good chance of getting some discount. This is after all ntl and while most sane companies would point to your contract and tell you where to go their 30 day money back guarantee leaves them quite nicely open to a bit of extortion  |
The guy is entirely within his rights under the Consumer Credit Act.
As such, NTL pointing him to their contract isn't worth the paper it is (or isn't) written on.