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Fingy · 21-06-2006, 21:24

If you upgrade online or over the phone you will be refunded the 1MB charge from now until your billing date then charged the new rate from now to your billing date and then the next bill will have the standard month in advance at the higher rate.

Why don't you try phoning up and asking them if they can do you a deal for 4mb and a phone line and see what happens. I have a feeling that to get a telco line added on you may need to speak to telesales anyway. You might not necessarily have to threaten to cancel!

And if by your digital work you are talking about using your connection for work just bear in mind that its a residential price you are paying and therefor get residential responses to faults etc.

21-06-2006, 21:24	#26
Fingy Inactive Join Date: Jun 2003 Location: Belfast Age: 49 Posts: 1,344	Re: cancelation! best way to get out of ntl If you upgrade online or over the phone you will be refunded the 1MB charge from now until your billing date then charged the new rate from now to your billing date and then the next bill will have the standard month in advance at the higher rate. Why don't you try phoning up and asking them if they can do you a deal for 4mb and a phone line and see what happens. I have a feeling that to get a telco line added on you may need to speak to telesales anyway. You might not necessarily have to threaten to cancel! And if by your digital work you are talking about using your connection for work just bear in mind that its a residential price you are paying and therefor get residential responses to faults etc.