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Originally Posted by grum1978
Is that my posts generally or just that one that sounds like a press release?
You can read into my posts whatever you want to as they are posts and not statements 
In what ways is your service not good at the moment?
I think ntl needs good figures to be able to provide a better service, but I agree with you that it is a balance that they might not have just yet |
that's the only post I have read of yours that reads like a press release.
well that's the thought I had when reading it
true I could read whatever I wanted into your posts, but then there would be no point in reading them or no point in you posting them, so I have to assume that at least parts of what you post is true or your opinion.
my current problems with NTL are I have not had a bill for 3 months and also my ntl webspace has stopped working.
and that is my point, NTL always seem to have a problem with some part of the service they try to provide to me and I feel sure I am not the only one with problems.
there company motto should be, if it's not one thing it's the other
and until they sort out their service in general they will always have poor customer retention figures. they could sign up all the customers they wanted and keep them if they only provided a service that people want and are happy with. nobody will stay and pay them if they are not getting what they want.