hi there:
some simple checks:
Do you have a channel number displayed on the STB?
reseat your smart card (take it out, wipe it and place it back in the box)
Make sure your cables are in securely
Reboot the box at the mains for 20 seconds (make you switch it off completely, with no lights on the front of the STB).
If that doesnt work, call faults in the morning. The systems went down around 7pm today but they should be back up in the morning. If there are no area faults, the agent will send down signals which will take two houirs to clear. Hopefully that should fix your fault.
Hope that helps
