Motorola: send flashing call tech support will need a tech to come and look at that
-
Recieve flashing:
try rebooting and check the freqancy on the config pages
http://192.168.100.1 in your web browsers. click signal if the up stream its anything other than 331000000 or 339000000 then that needs reset. other wise call technical support becouse it needs a tech
- Online Flashing/off:
just call tech support or the outage status line, its going to be a network issue most likly
Scientific Atlanta Web star:
Ok we will need to open the config pages for the webstar modems config pages enter
http://192.168.100.1 in web browser address bar or click on that link ( but i guess you cant as you have no internet on the afected connection :p).
click signal > if the upstream is anthing other than 331000000 or 339000000 it needs reset.**
If either up or down is in not ready then reboot, if same after reboot it needs a tech call the technical support number.
**
Reseting Freq:
-
Motorolas: click configuration change freqancy to 331000000 or to 0.
what we normaly see it 331250000 as the weird freq it goes to
- Scientific Atlanta Web star:
go to 192.168.100.1/gscan.htm and change starting freqancy to 331000000 or to 0.
what we normaly see it 331250000 as the weird freq it goes to its started happening when we added 339000000 as a valid freqancy
hope that helps evryone
