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**Hugh** · 19-06-2006, 14:10

Sounds a bit strange

I installed/ran one of the first cable billing systems at Jones Cable / Bell Cablemedia, and even then (over 10 years ago), if a customer cancelled services, a credit was automatically raised (as line & package rental was a month in advance, if you cancelled after the bill was generated, but had paid your bill, you were owed money for the part month you had not received services).

I have changed services (added Sky Movies for Christmas, and then taken them off a month later), and a credit was always applied to the bill on reduction of services.

Seems that billing systems have got worse in the last decade

or
They are talking bolleaux

19-06-2006, 14:10	#2
Hugh laeva recumbens anguis Cable Forum Mod Join Date: Jun 2006 Age: 69 Services: Premiere Collection Posts: 44,034	Re: Billing Question following Cancellation Sounds a bit strange I installed/ran one of the first cable billing systems at Jones Cable / Bell Cablemedia, and even then (over 10 years ago), if a customer cancelled services, a credit was automatically raised (as line & package rental was a month in advance, if you cancelled after the bill was generated, but had paid your bill, you were owed money for the part month you had not received services). I have changed services (added Sky Movies for Christmas, and then taken them off a month later), and a credit was always applied to the bill on reduction of services. Seems that billing systems have got worse in the last decade or They are talking bolleaux __________________ Thank you for calling the Abyss. If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare. If my post is in bold and this colour, it's a Moderator Request.