Quote:
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Originally Posted by acoolwelshbloke
No I wouldn't ring until my service went down!
At least I would have a smile knowing NTL may have to pay out hundreds or thousands for repair work!
Not to mention the nice little discount retentions will give me for loss of service!
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grow up.
---------- Post added at 12:35 ---------- Previous post was at 12:32 ----------
Quote:
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Originally Posted by Myron
I know it's a brillient idea! If you hit any company in the pocket and flood them with complaints then the issue of the cabinets being too-easy-to-open will be addressed. - It'll cost NTL to write off chargable phone calls.
- It'll cost NTL to always go and fix the cabinets.
- It'll always cost NTL the time having to handle a major upsurge in complaints.
Finally should enough evidence be gathered, see if it's possible to get the media involved and also OFCOM. Think of it. Someone might need the emergency services but can't call them in time because of a vandalised green cabinet.
Problem is that the problems are managable and within NTL's budget so NTL does not assign a priority to these issues.
Simple business logic really. |
SDo, you hit a company with very tight pursestrings and little spare cash in the pocket, and then expect them to react by spending more money? Yeah, cracking idea...
