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Old 05-11-2003, 18:07   #1
downquark1
cf.mega poster
 
Join Date: Jun 2003
Age: 39
Services: Plusnet FFTC
Posts: 4,948
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Angry Barclays online service RANT

I didn't have a Barclays connect card so I had to register in a branch which obviously means ques. They then send me my account number and passcode seperately the passcode is 5 digits instead of 4 (no using your pincode then - on a sheet saying memorise and destroy). It takes a week because of the seperate deliveries and mail strikes. I then register and set a 'memorable word'. And I find to log in you have to:

Have your 11 digit account number
Your surname (not too difficult) [note these two can be saved in cookies]
You then need the the 5 digit passcode
Then it asks you TWO random letters from your 'memorable' word (6-8 letters long)

Being a I messed up the counting the letters of the memorable word a few times. and within 10 min of getting the dam passcode I have to wait for another one


Compare this to the intelligent finance log in page:
https://my.if.com/_mem_bin/FormsLogin.asp?/
And you know who's the intelligent one

And with the 2 mins I had access to the account I can't say the site is as nicely designed as IF.
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