[Florence]

Originally Posted by James Henry

A fault in Oldham won't cause a modem connected to Ashton uBR to lose sync so tech support were wrong. You can only lose sync to your uBR and your connection to it will not go to Oldham before it goes to Ashton hubsite. The only thing in Oldham that could possible cause issues would be DHCP problems however it's quite unlikely that your modem is going to lose its' DHCP lease at the same time as there are issues in Oldham, so you probably got blagged.

I can only post what I was told, when I ask here first without calling them I get complained at by you and others for asking without contacting them, when I contact them then try to find if others had the same you again complain. I seem to be damned if I do and damned if I don't in your eyes.

Originally Posted by James Henry

I've said this before but.... why are you still with this company when you are every 2 - 3 weeks posting complaining about the service you receive? Isn't it getting just a little tiresome posting here complaining?

One main reason the phone is not in my name and they do not wish to ave to change teh telephone number just to move.

Originally Posted by James Henry

I dread reading your threads as you are without a doubt the biggest repeat complainer about your broadband service but you still have it and still even defend the company providing you this dodgy service. Why?

Nobody forces you to read them if you dread it then don't bother!!

Originally Posted by James Henry

If I had anywhere near that level of trouble from my ISP I'd show them the door. I expect and demand at least a reasonable level of service.

Is it really that hard to cancel? You probably have a BT phoneline or could easily enough and don't take their TV. You could easily port the ntl number to BT and take DSL.

The phone line is not in my name and they do not want to have to change the phone number if we move to BT as simple as that.

Originally Posted by James Henry

Still if you want to keep paying them £25 a month while complaining about the people who have cut deals to pay less, and enjoy an unreliable and unstable service for the privilege I guess that's your prerogative.

I'm not interested by the way in hearing about how bad DSL is by the way, I'm sure for some people it's poor and you see all sorts of horror stories on ISPR but you should be in with a fairly good chance of getting DSL that outperforms your cable. I've never had major issues with DSL, and I'd imagine out of the over 8 million on DSL most of them haven't either.