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Florence · 18-06-2006, 17:05

Well there is something still wrong since the outage. I have failed to get anywhere near 2mb. So looks like a third call to tech support if it continues to cost me to get the speed issues sorted I will request the cost refunded as since my last call and the speed problem being sorted I have had acceptable speed for 2mb.

Sun, 18 Jun 2006 14:53:53 GMT

1st 512K took 5531 ms = 92.6 KB/sec, approx 763 Kbps, 0.75 Mbps
2nd 512K took 4906 ms = 104.4 KB/sec, approx 860 Kbps, 0.84 Mbps
3rd 512K took 3734 ms = 137.1 KB/sec, approx 1130 Kbps, 1.1 Mbps
4th 512K took 5688 ms = 90 KB/sec, approx 742 Kbps, 0.72 Mbps

Overall Average Speed = approx 874 Kbps, 0.85 Mbps

The modem lost sync the only steady light on the modem was the power, sync was flashing all the time. Tech support checked the modem and agreed the outage had affected me also and was letting NTL know.

18-06-2006, 17:05	#16
Florence Inactive Join Date: Jun 2003 Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM. Posts: 4,004	Re: Over 4 hour outage Well there is something still wrong since the outage. I have failed to get anywhere near 2mb. So looks like a third call to tech support if it continues to cost me to get the speed issues sorted I will request the cost refunded as since my last call and the speed problem being sorted I have had acceptable speed for 2mb. Sun, 18 Jun 2006 14:53:53 GMT 1st 512K took 5531 ms = 92.6 KB/sec, approx 763 Kbps, 0.75 Mbps 2nd 512K took 4906 ms = 104.4 KB/sec, approx 860 Kbps, 0.84 Mbps 3rd 512K took 3734 ms = 137.1 KB/sec, approx 1130 Kbps, 1.1 Mbps 4th 512K took 5688 ms = 90 KB/sec, approx 742 Kbps, 0.72 Mbps Overall Average Speed = approx 874 Kbps, 0.85 Mbps The modem lost sync the only steady light on the modem was the power, sync was flashing all the time. Tech support checked the modem and agreed the outage had affected me also and was letting NTL know.