[thewilf]

Cheers for that guys, a great comprehensive reply from all of you. The thing which annoys me is that I was quite happy with NTL up to this point and was more than willing to sign up for TV etc... when I moved house however they are just managing to loose my custom.
Thanks alot for all of your replies, time to bombard NTL customer services with my this info on monday morning,
Cheers
Will