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jem16 · 18-06-2006, 00:02

The modem wasn't getting as far as acquiring an IP address.

Strangely enough I tried my old cable modem(the Surfboard 3100 that I owned) and all its lights lit up but of course wouldn't give me a connection as its MAC address wouldn't be registered now. I asked technical support if they could change it over temporarily but no they couldn't, so they said.

So I plugged the new modem back in and hey presto everything jumped back to life again! Didn't need to reboot the PC.

Now I'm not sure whether to let the engineer come out and check everything out or not???

18-06-2006, 00:02	#5
jem16 Inactive Join Date: Jun 2003 Posts: 188	Re: No connection since 2pm in Glasgow The modem wasn't getting as far as acquiring an IP address. Strangely enough I tried my old cable modem(the Surfboard 3100 that I owned) and all its lights lit up but of course wouldn't give me a connection as its MAC address wouldn't be registered now. I asked technical support if they could change it over temporarily but no they couldn't, so they said. So I plugged the new modem back in and hey presto everything jumped back to life again! Didn't need to reboot the PC. Now I'm not sure whether to let the engineer come out and check everything out or not???