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Old 17-06-2006, 19:22   #747
Chris W
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Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Neil
although i appreciate the comments, the guy shouldn't really be running a business from a residential connection should he? If he paid for a business connection there would be much better SLAs and i'm sure much faster responses for engineers

Quote:
Originally Posted by www.contact-centres.com
The outcome? Obviously I could not accept an appointment for 9 days after the fault was reported as without the internet as a company we canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t function
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