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__spc__ · 17-06-2006, 14:06

Having looked to leave ntl after 6 years use of their services (my neighbour and I genuinely researched a cheaper alternative package) ntl retentions offered us both good deals to stay, i.e. reduced cost and increased services.

Fine I thought.

Latest bills? Billed at full rate, so instead of saving us money, or even paying the same, we now have a bills for three times the cost!

Retentions aren't open today, but come Monday, unless I get instantly credited for the services that they offered me (not that I requested) and for which I've been billed, I'm off - I'll put up with losing the email address and phone no.

Discuss.

17-06-2006, 14:06	#1
__spc__ Inactive Join Date: Jul 2005 Location: Bridgend, UK Age: 54 Services: FreeSat, BT Infinity Posts: 116	Ha! Retentions have the last laugh! Having looked to leave ntl after 6 years use of their services (my neighbour and I genuinely researched a cheaper alternative package) ntl retentions offered us both good deals to stay, i.e. reduced cost and increased services. Fine I thought. Latest bills? Billed at full rate, so instead of saving us money, or even paying the same, we now have a bills for three times the cost! Retentions aren't open today, but come Monday, unless I get instantly credited for the services that they offered me (not that I requested) and for which I've been billed, I'm off - I'll put up with losing the email address and phone no. Discuss.