Cable Forum - View Single Post - Speed Increases 1st June

updater · 17-06-2006, 12:31

Last night I found my basic cable package had been kicked off - I could still get the movie channels, thought. Rebooting the box didn't help, so I called Customer service. He said he would do a reboot and I should 'phone back in 2 hours if nothing had happened.

Of course, it all went OK and I was back up and running. It never occured to me to check my BB speed until now. I seem to have the 4 meg service now.

Thank you NTL. Mind you I would have liked to be told that's why everything went screwy. Other than that, quite OK on the whole. Yes, I lost telly for about an hour, but I watched some DVDs instead, so no 'world in peril' stuff.

What a bunch of great guys!

Rick

17-06-2006, 12:31	#1185
updater Inactive Join Date: Dec 2005 Location: Ashton-under-Lyne Age: 74 Services: VirginMedia TV, phone and 4Mb Broadband Posts: 25	Re: [Merged] Speed Increases 1st June - 2meg to 4meg Last night I found my basic cable package had been kicked off - I could still get the movie channels, thought. Rebooting the box didn't help, so I called Customer service. He said he would do a reboot and I should 'phone back in 2 hours if nothing had happened. Of course, it all went OK and I was back up and running. It never occured to me to check my BB speed until now. I seem to have the 4 meg service now. Thank you NTL. Mind you I would have liked to be told that's why everything went screwy. Other than that, quite OK on the whole. Yes, I lost telly for about an hour, but I watched some DVDs instead, so no 'world in peril' stuff. What a bunch of great guys! Rick