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Pinkypants · 16-06-2006, 07:33

Sounds like there is a Sales agent not telling the truth. I'd advise phoning Sales and making a complaint about it. They should not have advised you of this - even if you are tempted to stay with NTL, please let the sales team know. The more people complain out it, the less it will happen.

16-06-2006, 07:33	#2
Pinkypants Inactive Join Date: Feb 2006 Location: Wales, UK Services: DTV Family Pack plus Sky Sports and Movies Collection, 2mg Broadband & TU Local Posts: 111	Re: NTL imaginary package Sounds like there is a Sales agent not telling the truth. I'd advise phoning Sales and making a complaint about it. They should not have advised you of this - even if you are tempted to stay with NTL, please let the sales team know. The more people complain out it, the less it will happen.