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justamin · 15-06-2006, 22:37

Nope, the call was cancelled, therefore there was no call, it won't show up as a no show....

A no show only shows up on icom's if the Tec had the call in his I D and didn't show up...

All Tec calls have to be assigned to a Tec or in a pool waiting to be assigned..

So IF the fault was fixed before the Tec got the job or even after it was assigned to him then cancelled off it still will not show up as a no show..

yep it sucks...

Office staff are now teflon covered as nothing ever sticks to them...

15-06-2006, 22:37	#13
justamin Inactive Join Date: Feb 2006 Location: midlands Services: all Posts: 22	Re: Engineers no show Nope, the call was cancelled, therefore there was no call, it won't show up as a no show.... A no show only shows up on icom's if the Tec had the call in his I D and didn't show up... All Tec calls have to be assigned to a Tec or in a pool waiting to be assigned.. So IF the fault was fixed before the Tec got the job or even after it was assigned to him then cancelled off it still will not show up as a no show.. yep it sucks... Office staff are now teflon covered as nothing ever sticks to them...