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Originally Posted by ecksmen
Out of interest, what do NTL class as an acceptable speed for 10mb before they consider doing anything?
I don't expect to get to get 10mb all the time, but currently I only see that at night. This morning at 09:30 the only time I could test due to other obligations (like sleep lol) I was benching at arround 4mb and less.
Not being funny or anything, but I could save a lot of cash and downgrade if this level of service is acceptable by ntl...
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I don't think they have any set in stone acceptable minimum however 4Mb/s at 9:30am is poor. What are you testing with? Try
http://www.adslguide.org.uk as well as this site.
Seeing bad speeds due to congestion that immediately get better after midnight is weird considering that network load would generally be lower at 9:30am than at 12 midnight...
How's the latency? Any packet loss?