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Originally Posted by StickS
Hi, have been an NTL customer for just over 3 months now in my new home. I'm supposed to be on the £49.99 value pack, which i appear to have. But my bill has never seen £49.99 or over. The first was about £46, then £38, £34, just got one today at £30.89? ??
Has anyone had this? Do i phone up and confess, or leave it?
I pay via DD, and i think they are leaving my 2meg BB off the bill, everything else seems to be on.
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to be honest id phone up and check just incase your bb gets turned off in a few months - i take it you have a stand alone modem - this would be billed on a separate bill - the direct debit has probably not been set up on this and the bill is mounting up