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Originally Posted by bomberbrown
Thats changed now. I phoned up last Friday in the evening and the message said that for non-business customers, the opening times were solely:
Monday to Friday : 9am - 5pm
Also, I've just called 0800 052 2000 (printed on my latest bill) to confirm this and it now prompts you to dial an 0845 number!!!
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I am unable to edit my initial post as it has been stickified. However, the new number for Customer Services & Faults is 0845 454 0000.
The opening hours remain Monday to Friday - 8am - 8pm, Saturday 9-5pm, Sunday 10-4pm (Faults Centre only)