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Originally Posted by Undisputedtruth
Censorship plays a role on these forums.
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Where have your posts been censored?
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Those who post negative remarks at NTL often have their lives made difficult on these forums.
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And of course those that post positive comments don't (clue: Look at any of the london broadband threads.
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Things are so bad you can't even mention certain words.
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You mean the swear filter?
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At the moment, the new customers are probably taking advantage of NTL special offers - well who would turn down free services. A year ago, the net loss of customers leaving NTL was reduced which meant NTL were gaining new customers. After 12 months of rubbish customer services they have voted with their feet at the end of their 12 months contract. I expect the number of customers leaving NTL to increase, unless of course ntl are willing to bribe them with more special offers.
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You may call what NTL offer bribes (although you don't when other companies do it), but offering freebies is standard practice in a lot of companies. One company I worked for (a very large video retailer) offered so many freebies, it was difficult to see how they made a profit (and, yes the did make a huge profit).