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Diadem · 14-06-2006, 18:18

ok heres goes a little help post for what the lights on the modems mean

Motorola: send flashing call tech support will need a tech to come and look at that

recieve flashing try rebooting and check the freqancy on the config pages 192.168.100.1 in your web browsers. click signal if the up stream its anything other than 331000000 or 339000000 then that needs reset. other wise needs a tech

Online just call tech support or the outage status line, its going to be a network issue most likly

web star:

ok i hate these things that freaking calbe light could be any of the above problems. you need to hit the config pages 192.168.100.1 in browser.
click signal if the up it anthing other than 331 mill or 339 mill it needs reset.

if either up or down is in not ready then it needs a tech call the technical support number.

reseting Freq:

Motorolas: click configuration change freq to 331000000 or to 0.
what we normaly see it 331250000 as the weird freq it goes to

web star:

got to 192.168.100.1/gscan.htm and do the same as above to the starting freq

---------- Post added at 17:18 ---------- Previous post was at 17:03 ----------

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14-06-2006, 18:18	#1
Diadem Inactive Join Date: Mar 2005 Location: Glasgow Services: Sky Fing Connect :( Posts: 119	Modem problems ok heres goes a little help post for what the lights on the modems mean Motorola: send flashing call tech support will need a tech to come and look at that recieve flashing try rebooting and check the freqancy on the config pages 192.168.100.1 in your web browsers. click signal if the up stream its anything other than 331000000 or 339000000 then that needs reset. other wise needs a tech Online just call tech support or the outage status line, its going to be a network issue most likly web star: ok i hate these things that freaking calbe light could be any of the above problems. you need to hit the config pages 192.168.100.1 in browser. click signal if the up it anthing other than 331 mill or 339 mill it needs reset. if either up or down is in not ready then it needs a tech call the technical support number. reseting Freq: Motorolas: click configuration change freq to 331000000 or to 0. what we normaly see it 331250000 as the weird freq it goes to web star: got to 192.168.100.1/gscan.htm and do the same as above to the starting freq ---------- Post added at 17:18 ---------- Previous post was at 17:03 ---------- Sticky?