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Re: STB Fixing
Phone up c/s and ask for a sacm, if they try and charge you tell them that you are getting poor service though the STB and either they give you a working internet connection or you'll leave.
I think we're on our 3rd pace for the TV
1st one cooked itself (and the smartcard)
2nd one return path died
3rd one working no real issues (apart from its so slow) so touch wood it will carry on working.
incidently the sb4100 modem has been great over the years only problems we've had with BB have been down to network faults.
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