Cable Forum - View Single Post

BrightonJohn · 11-06-2006, 11:50

I've had one or two customers who have been provided with and charged for the NTL BroadBand service but have not received a letter with a PID. On one occaision I phoned up 'help' and was repeatedly given a pin and I repeatedly said I wanted a pid and that the pin didn't have enough digits - got me nowhere - don't even know if that more client (well more of a contact really) is on line even to this day!
BTW - anyone ever got the installation cd to work or at least work without that truck rubbish that doesn't work either?

11-06-2006, 11:50	#11
BrightonJohn Inactive Join Date: Mar 2004 Location: Brighton Age: 76 Services: NTL Posts: 44	Re: ntl broadband set up problem I've had one or two customers who have been provided with and charged for the NTL BroadBand service but have not received a letter with a PID. On one occaision I phoned up 'help' and was repeatedly given a pin and I repeatedly said I wanted a pid and that the pin didn't have enough digits - got me nowhere - don't even know if that more client (well more of a contact really) is on line even to this day! BTW - anyone ever got the installation cd to work or at least work without that truck rubbish that doesn't work either?