Thread: ntl broadband set up problem
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Old 11-06-2006, 11:13   #9
James Henry
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Re: ntl broadband set up problem
Quote:
Originally Posted by MFKR78
Comments in here hit the nail on the head about NTL's service.

When something has happened what do you get? "Ooh well it's not our fault it must be the other department go to them" to which you get the same response from the other department after complaining. I saw this on many many occasions when working for them.
Most people see this when working for them. It's a common theme in a lot of companies though, no-one wanting to take responsibility.

Disgusting service this guy got, a broadband service that hasn't been properly activated, and an install that is by the sound of it too poor for the broadband to work properly anyway even when activated going by the VoD not working and TV being unstable.
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