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Originally Posted by pem
If I was running a business I would be delighted that my net customers was increasing (and that over the past 12 months I had gone from losing customers overall, to gaining them). The only downside I can see in these figures is the increase in the number of disconnects.
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true, but if it was my business I would want to know why I was losing so many customers because it would be even better if no one left.