Cable Forum - View Single Post - Opening hours of department dealing with cancelations?

etccarmageddon · 10-06-2006, 00:33

retentions job isn't to help people who have had something go wrong. the whole idea of a rententions dept is to stop all customers from leaving.

10-06-2006, 00:33	#48
etccarmageddon Inactive Join Date: Jun 2003 Location: Manchester Posts: 5,638	Re: Opening hours of department dealing with cancelations? retentions job isn't to help people who have had something go wrong. the whole idea of a rententions dept is to stop all customers from leaving.