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Old 09-06-2006, 14:13   #5
Richy99
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Join Date: Feb 2005
Location: Cardiff
Services: XL broadband
Posts: 1,125
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Re: New modem, bandwidth upgrade, horrible speed drop!

Quote:
Originally Posted by ianpstark
Hi all,

First post here, so forgive my newbiness.

I've just upgraded to 10mb. NTL replaced my trusty old CMX modem with a ntl:250 because the CMX was not able to support 10mb.

They installed it today and after the engineer had left I ran the same speed check that I had run earlier this morning (before the modem swap). The check was from adslguide.org.

Disappointingly, whereas before I was getting speed reports of up to 6mbps down and almost 500kbps up, I now get 0.9mbps down and 0.1 up. I understand that these tests are flaky at best but I was certainly not expecting a drop!

Nothing else has changed on my setup other than the modem. Can anyone offer any suggestions as to what's going on?

Also, another thread in the forum talks about a CF speed test and mentions a link at the top of the page - all I can see is links to google ads about speed tests. Is there a specific CF test and if so, where can I find it?

Thanks for any help.

Ian . . .
did they charge you for swapping the modem out? i still got an old cmx and see about 7meg on so am tempted to get ntl to replace it if its free
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