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Originally Posted by Pia
I've done it loads of times, the last few times i tried they said they couldn't do it more than x amount of times within the year and i had already exceeded that.
I'll try though, but i know exactly what they'll say  |
ok, I have a very simple answer - ring and ask for the complaints department - speak to them and tell them you would like a refund otherwise you will follow the complaints process and then the banking ombudsman and point out it will cost them at least £500 if it goes to the ombudsman. if they refuse then write you letter of complaint and post off recorded.
---------- Post added at 11:30 ---------- Previous post was at 11:29 ----------
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Originally Posted by Pia
What good will that do though? I can't afford to pay back my overdraft all in one go if i close my account, and seeing as i keep going over it i guess i'm not a good account holder, so they wouldn't give two hoots if i closed it or not. Then i'd be left with no bank account and a load of hassle...  |
oh no - you are the ideal for them. you're young and have less experience so are less likely to stand up for yourself - a single mother who they can exploit. sickening.