Quote:
|
Originally Posted by Stuart C
I wasn't having a go at how you speak, and I personally don't like foreign call centres. Just seemed logical though. Whatever the nationality of the person you are talking to, it does help if they can understand you.
|
No, I know you weren't having a go
None of the people I've spoken to at any of ntl's callcentres have indicated they have a problem understanding me. When I end up speaking to someone in India, more often than not they ask me to repeat things. I didn't ask them to outsource, I wasn't even asked. So why should I have to change the way I do someone when the decision which causes the problem in the first place is down to a company I'm paying £70 a month to?