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Old 08-06-2006, 21:59   #744
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Russ D
Quote:
Originally Posted by Stuart C
Because you want the CS Rep to deal with your query quickly and efficiently? He can't do that if he can't understand you.
But it's not my problem the Indian people can't understand me. I shouldn't have to modify the way I speak because of where they've outsourced their people to.
I wasn't having a go at how you speak, and I personally don't like foreign call centres. Just seemed logical though. Whatever the nationality of the person you are talking to, it does help if they can understand you.
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