Help! I notified NTL of my wish to disconnect my Cable TV service in February. Becuase I neglected to cancel my Direct Debit I overpaid by two months.
Despite numerous phone calls and false promises, I still have not received a refund (which Cutomer Services acknowledges is due to me). I notice that the only way to contact NTL is via their Customer Service number, and the operators will never connect me to a Supervisor/Manager. Anyone have any advice?
