Cable Forum - View Single Post - NTL Customer Services: Your personal experience

jakeanders · 08-06-2006, 19:43

My personal experience is that it depends who you get through to. Get someone in their Indian call centre and its nowhere near as quick to get your issue solved but the guys in the UK one seem to go that extra mile, or at least have for me. That may sound slightly racist, but I assure it is not meant as such, and it may be just the people I've dealt with, including the brilliant guy in their Indian centre who used a very special version of the phonetic alphabet including "R for Rajinda" and "B for Bhaji".

08-06-2006, 19:43	#737
jakeanders Inactive Join Date: May 2006 Services: ntl Family Pack, 2Mbps Broadband Posts: 15	Re: NTL Customer Services: Your personal experience My personal experience is that it depends who you get through to. Get someone in their Indian call centre and its nowhere near as quick to get your issue solved but the guys in the UK one seem to go that extra mile, or at least have for me. That may sound slightly racist, but I assure it is not meant as such, and it may be just the people I've dealt with, including the brilliant guy in their Indian centre who used a very special version of the phonetic alphabet including "R for Rajinda" and "B for Bhaji".