Cable Forum - View Single Post - NTL offering package to challenge talk talk

ntl.wotcha · 08-06-2006, 15:00

Quick Update. I managed to talk to a nice guy in retentions who explained that the deal does only apply to the DTV part of the base pack. He also told me that the billing system only records the 1/2 price BB for 3 months but it actually reapplies after 3 months.

I asked him if there was anything he could do to extend the deal and he told me that as the above had not been made clear to me up front he would extend the 1/2 price offer to a year. So fair enough.

08-06-2006, 15:00	#424
ntl.wotcha Inactive Join Date: May 2004 Posts: 308	Re: NTL offering package to challenge talk talk Quick Update. I managed to talk to a nice guy in retentions who explained that the deal does only apply to the DTV part of the base pack. He also told me that the billing system only records the 1/2 price BB for 3 months but it actually reapplies after 3 months. I asked him if there was anything he could do to extend the deal and he told me that as the above had not been made clear to me up front he would extend the 1/2 price offer to a year. So fair enough.