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ian@huth · 04-11-2003, 10:44

NTL removed 15,000 zero pay analog TV customers from their figures, but it is not clear whether they removed them from the Q3 - 2003 figures or have removed them since the report.

What does seem clear from the figures is that NTL are continually losing TV customers. They may be gaining Digital TV customers but they are losing Analog customers at a faster rate. I wonder how many of the Digital TV customers are only there because of the inducements NTL have given them to retain the service.

The average revenue per user has increased slightly but I would imagine that it would have fallen if this years figures were priced the same as last years. Price increases are the only thing to have generated this rise in revenue per user.

During this year churn percentage is increasing.

04-11-2003, 10:44	#9
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: Good or bad NTL removed 15,000 zero pay analog TV customers from their figures, but it is not clear whether they removed them from the Q3 - 2003 figures or have removed them since the report. What does seem clear from the figures is that NTL are continually losing TV customers. They may be gaining Digital TV customers but they are losing Analog customers at a faster rate. I wonder how many of the Digital TV customers are only there because of the inducements NTL have given them to retain the service. The average revenue per user has increased slightly but I would imagine that it would have fallen if this years figures were priced the same as last years. Price increases are the only thing to have generated this rise in revenue per user. During this year churn percentage is increasing.