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Originally Posted by pem
I don't see 56,000 new additions, it seems to say that they had 158,500 new additions (but 102,300 leavers) - an overall net increase of 56,200, which is not the same thing - and how can that be shameful ! If I was running a business I would be delighted that my net customers was increasing (and that over the past 12 months I had gone from losing customers overall, to gaining them). The only downside I can see in these figures is the increase in the number of disconnects.
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I have quoted net figures.
The figures are shameful because NTL are giving away some of their services for free and yet they can only manage 56,000 net additions. That would be a serious concern.
Remember, it was not too long ago, NTL were losing 70,000 customers net.