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Originally Posted by Undisputedtruth
I expected NTL to gain more customers, especially as they are given away some of their services for free. Only 56,000 new additions. Shameful really. It was not so long ago, as much as 70,000 customers were leaving NTL each quarter. The crunch will come when they have to start charging for their services. Expect mass exodus again.
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I don't see 56,000 new additions, it seems to say that they had 158,500 new additions (but 102,300 leavers) - an overall net increase of 56,200, which is not the same thing - and how can that be shameful ! If I was running a business I would be delighted that my net customers was increasing (and that over the past 12 months I had gone from losing customers overall, to gaining them). The only downside I can see in these figures is the increase in the number of disconnects.