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Re: Should I switch to NTL?
Do not sign up for any of the NTL services, I have after being with them a long time, am getting everything disconnected as it is to much trouble. BT phone BB get 8Mb 768kb (no download cap) on ukonline (get the netgear modem only). Two things with ntl is if you fit in with their billing system you are o/k but if you don't then thats £10 for late and if you like add £4 if you don't use direct debit. Phoning support because you have a problem (it does not work + disconnecting) now costs you money, so they keep you on the phone for as long as possible i.e time wasting. Changing any services and it could cost you £20 (someone told me this one).
If you are on BB they may bring in new terms reducing what you can download at a moments notice (ofcourse without telling you) and traffic shaping is the next big thing ntl are looking at. If you use newgroups (usenet) then look elsewhere too, online game problems you can get on ntl are choke, loss and bad pings. At the moment the problems I have where choke and DNS so in CS:S I could not connect as the server downloads for maps could not start as the IP could not be resolved.
And last of all, on the phone it takes 5 minutes to get the acount setup and the services arranged for installation but try and disconnect them and you will be on the phone for over 30 minutes waiting then another 5 minutes getting things done and 10+ minutes with the guy time wasting. God I h8 this company.
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