|
Re: Major connection issues! 6/6/06
HI
The NTL Enginneers all do there best despite working in the dark most of the time of the many that have called here all have been efficient and done
what they could . all seemed Fed up with things that get no better .
i take my hat off to them for keeping going what to you and me seems
a very poor setup. Custumer services is another matter there totally
out of control No Mannners in the main there are a few real nice people
who do there best but there Rare most havnt a clue .
seems to be lack of management skills somwhere the customer is
always Right needs to be enforced and an end to bully boy tactics
when payments dont reach them or you want to cancel . Help is reqd
Tony
|