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Originally Posted by etccarmageddon
I rang up and placed an order. it was a 12 month contract. by definition if a contract is agreed for 12 months then during the term conditions can not be renegotiated but once the contract term is up both parties are entitled to either a)agree mutually acceptable new terms, b)mutually agree to continue as is or c)either side can terminate. the people who get deals from retentions are mearly agreeing new terms (if they are outside their 12 months).
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Absolutely (good old Business Law, eh? The most boring part of my HND
). As I've said, I've no particular problem with people paying less if they can, but it's people who are
demanding smaller charges by threatening to leave that I don't understand.
All of this is academic to me you understand, seeing as I don't ntl at all
