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Originally Posted by marcus
what can ya say really... they have a complaints office which if u make a complaint dont wanna listen, they say they have a superb service...which ends up bein a crap service. and if u complain on ere theres always one person who say give them a break? yea sure we'll love to give em a break..When tey give us a decent service which dont fuk up as much as they do.  |
I spoke to a real dork of a person at their complaints today and I could tell he was holding the headset away from his head while I was complaining. we are not getting the service we are paying for. Under the Sales of Goods Act NTL are failling ro provide their customers with a usable service. I mean just look at this forum.