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GreenBars · 06-06-2006, 10:26

I had my old Pace stb changed to a Samsung yesterday. I had rung CS to tell them about the box having problems booting (it would get stuck displaying 'TUNE'), the picture always freezing and VOD never working. The engineer arrived with a new box under his arm, did a few checks, said the Pace boxes didn't have a long lifetime and switched it to the Samsung. Perfect - I have finally got the level of service I believed I was signing up for in 2001!

06-06-2006, 10:26	#7
GreenBars Inactive Join Date: Jan 2005 Posts: 19	Re: Will NTL swap Pace 4001 for newer box? I had my old Pace stb changed to a Samsung yesterday. I had rung CS to tell them about the box having problems booting (it would get stuck displaying 'TUNE'), the picture always freezing and VOD never working. The engineer arrived with a new box under his arm, did a few checks, said the Pace boxes didn't have a long lifetime and switched it to the Samsung. Perfect - I have finally got the level of service I believed I was signing up for in 2001!