[monkey2468]

Originally Posted by thelem

ntl have bigger problems with their billing systems at the moment - they still have 4 or 5 different systems depending on area that they are all trying to merge into one. I think the current plan is to move everyone onto the Telewest billing system, which does include some online account management.

If they were to implement online billing now, then they would need to do it 4 or 5 times to work for each area.

Correct. When its all on ICOMs they would be able to do it easily.