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Originally Posted by zerolight
It may be a load of guff, but the guy I just spoke to in BB tech support told me that they've got a technical issue upgrading from 2mb to 4mb at the moment and it may take a week or 2 to resolve. Oh well, I guess I have to get used to slumming it for a while.
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The situation seems to be that all the NTL CS peoples screens now say 4meg, not 2meg i.e. the billing system appears to have been globally upgraded. However, the actual upgrade for customers will not occur until their area has been physically upgraded at the UBR level - this
should happen by the end of June.