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Originally Posted by Pia
But this will have all started because people genuinely had intentions to leave and were given the discount without that being the point of the phone call.
I feel i am getting a good deal at the moment, but only in comparison to what i was paying. It's probably about right in comparison with the competition.
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What I don't understand is, if you ring up to cancel becuase you're sick of a shoddy service (or whatever), why you would stay because it's offered at a cheaper rate
. What is about paying slightly less that means you'd ignore the reasons that you wnted to leave in the first place?