Cable Forum - View Single Post - Opening hours of department dealing with cancelations?

Florence · 05-06-2006, 12:45

We all need the money but think about it you all get a reduction and the network fails. you are paying for a service that is either down or below expectations and NTL have either no staff or funds to fix it.

The T&C cover this as they no longer guarentee the speeds or connection so you could be off line for a few days.

There has to be a point where it becomes impossible for them to trade they are not a profitable company like some and it would be easy to fall back into bankruptcy.

The saying about the last piece of straw that broke the camels back comes to mind

05-06-2006, 12:45	#19
Florence Inactive Join Date: Jun 2003 Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM. Posts: 4,004	Re: Opening hours of department dealing with cancelations? We all need the money but think about it you all get a reduction and the network fails. you are paying for a service that is either down or below expectations and NTL have either no staff or funds to fix it. The T&C cover this as they no longer guarentee the speeds or connection so you could be off line for a few days. There has to be a point where it becomes impossible for them to trade they are not a profitable company like some and it would be easy to fall back into bankruptcy. The saying about the last piece of straw that broke the camels back comes to mind