Quote:
|
Originally Posted by Nugget
At the end of day, you signed up to a package that you knew would cost you x amount - why should ntl (or any company for that matter) reduce your charges just because you're no longer happy with what you're paying?
|
But it's not that is it, they are reducing charges to keep in line with the competition.
They are doing it in a poor way of course, since it shouldn't be retentions giving out these offers.
It's not a case of, we all decided we don't want to pay that much anymore. But there are other providers out there that can give us cheaper rates so NTL has simply matched them. Many companies do price match as standard. Ntl on the other hand, wait for you to threaten to cancel first
