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Originally Posted by MagicMan
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They more than likely do it by MAC address. Its the same with any managed network environment. If you have say a 24 port managed switch and 23 ports have single PC's connected, then you will see just one MAC address per port. If you add another switch or hub to the port 24 and connect 4 PC's to that, then the port will display 4 MAC addresses for that physical port.
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Routers aren't switches, a router of any kind running NAT or otherwise will present one MAC address to the rest of the network, its' own interface.
CS have no idea about how many devices are connected behind a NAT router it's possible to work this out but it's not a trivial exercise to say the least.
---------- Post added at 09:19 ---------- Previous post was at 09:12 ----------
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Originally Posted by Florence
Last time some was upgraded before their area was ready had problems and some found they was removed back to their old speed. They will not upgrade any until they have resegmented and checked. If you wasn't getting full speed on 10mb then your area would need the work before they can do it.
Its only common sense really. I know this as I have dropped down in speed at peak times which means my area couldn't get the upgrade until they have resegmented and perhaps upgraded..
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So if ntl have such control over capacity management why have your speeds at peak time dropped at all? All they can do is
guess at the bandwidth demand increase. Resegs can be delayed or just not happen. Rest assured ntl will contend as much as they can get away with, they will be happy to let the network congest until they get too many complaints.
It's really quite bizarre the way that you complain like crazy but still stick up for these guys and continue paying them for a sub-standard service while berating those who seek more competitive deals from the company and those who have deals just thrown at them whether they ask or not. You would presumably refuse to pay a lower rate for your services if they offered it.
As far as ntl go with regards to you and every other residential customer when dealing with them one at a time it's all about mind over matter. They don't mind because you don't matter.
---------- Post added at 09:20 ---------- Previous post was at 09:19 ----------
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Originally Posted by Chrysalis
Thanks for the explanation on how the TV works on ADSL.
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You're welcome.