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Online Billing
An chance NTL may allow us to access your accounts online, Most other Companies allow this nowadays, I can do this on my Virgin Mobile, My Electricity + Gas Company, Not sure about water company but that bill is constant.
If they did this we could see details of our packages, maybe upgrade and downgrade as required, without the phone calls to the call centres.
IE so many times has there been a good film on and by the time you realise the csc is closed, etc.
Any thoughts ???
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